We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use www.freshupskin.com.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website or place an order, we may collect information such as:
- Full name
- Mobile number
- Email address
- Billing and shipping address
- Order and transaction details
- Payment-related information
- Information you provide when contacting customer support
We may also automatically collect certain technical information, such as IP address, browser type, device information, and website usage data.
How We Use Your Information
We may use the information collected to:
- Process and deliver your orders
- Confirm and communicate about your orders
- Process payments and refunds
- Provide customer support
- Respond to your enquiries
- Improve our products, website, and services
- Prevent fraud and unauthorized activities
- Send important service-related notifications
- Send promotional communications where permitted by applicable law
Payment Information
Payments may be processed through third-party payment gateways.
FreshUpSkin does not intend to store sensitive payment information such as complete debit/credit card numbers, CVV numbers, or banking passwords on its own servers.
Payment information may be handled directly by the relevant payment service provider according to its privacy policy and security practices.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for business, order processing, customer support, legal, accounting, regulatory, or other legitimate purposes.
When information is no longer required, we may securely delete or anonymize it where appropriate.
Third-Party Links
Our website may contain links to third-party websites or services.
FreshUpSkin is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the issue.
Your Rights
Subject to applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
You may also contact us regarding questions or concerns about how your information is handled.
Marketing Communications
Where permitted by applicable law, we may send promotional messages, offers, or updates through email, SMS, WhatsApp, or other communication channels.
You may request to opt out of promotional communications at any time.
Changes to This Privacy Policy
FreshUpSkin may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the contact details provided on our website.
Website: www.freshupskin.com
Beauty, Personal Care & Wellness